We ask all our patients to complete a patient satisfaction survey and to tell us how they feel about services received in our clinic. Our current survey response rate is 80% and we are proud to share that our patient satisfaction rate is 97%. Here are some of our patient comments:
Dr Rohrer thank you so much for taking care of me and my crazy cervical spine. I have really appreciated your thoughtful approach and patience with me while I got ready for surgery. I am doing great. ***** I really don't have the words to explain how positive my experience has been and I'm a writer/editor. From my initial phone calls (thank you for getting me in so quickly and getting my surgery on the books before I even met with you), to my appointment with you Donald and Dr Rohrer, to the surgery itself to the follow up yesterday. I felt respected, educated, supported and heard. I feel like everyone on the team really looked at me as an individual and gave me the best care possible, and I felt like the team has "my back". This surgery has truly saved my life. I am so grateful. ***** Everyone of you (MD, PA, Staff) are wonderful! Kind, friendly, listened to my many questions and concerns. I can't say enough good things about y'all. I hope I don’t need more spinal surgery but if I do I will be back here. ***** This is the best and most comfortable doctor's office I have used. ***** "Dear Dr. Rohrer, It's the time of the year to give thanks, and I have to send you a giant thank you for being a more wonderful surgeon than I could have asked for. I felt so cared for the entire time we worked together. You made me laugh and so comfortable that when I talk about my surgery, I tell others about how cool it was, and the great time I had. They of course think I'm crazy. I've been healing up really well, and i want to thank you for that too. You sent me on to other wonderful doctors who cared for me as well. Thank you for the wonderful work you did inside my brain and for making that whole experience a rather good one." ***** "Dr. Rohrer, I don't know where to start thanking you for the perfect surgery that changed my husband quality of life almost 100%. I remember when he first met you. He came home and said there is something unique about this doctor. He's young, independent, and has this surgical procedure perfected using a tool he was instrumental in designing. My husband has been in pain for so many years, he had lost hope he could ever improve. I've seen him so exhausted at the end of a normal day, he could barely walk. As I write this, my husband is completely off all prescribed medications, his pain level is 1-2 on a bad day, he's walking 2-3 miles at least twice a day, he quit using the cane completely, he continues to lose weight, he sees life through new eyes." ***** "I want to take a moment to tell you how very much I appreciate you and all your staff for all you did before, during and after my brain surgery. I was somewhat reluctant and a little frightened but your confident, relaxed and wise counsel helped bring confidence and peace to me. I am thankful for your caring and kind ways as well. Your office staff were helpful in so many ways, always kind and patient. Thank you!" ***** "I want to thank you for extending my life. If it wasn’t for smart guys like you I wouldn’t be here today so thank you and keep up the good work." ***** "On the year anniversary of my latest surgery, I was able to participate in a hike up Broken Top. This was due in part to your brilliant work on my challenging spine. Much could be said for a couple shims and centimeters plus in height!! I do think that I may come calling once again for more structural work, but I’m actively working against having that happen anytime soon. Thank you so much for keeping on the move."
***** "I can sum up the entire process with one word 'excellent'. Thanks to all!" ***** "Thanks for taking such a good care of me. The Gamma Knife procedure was an amazing experience. You are good at giving shots!" ***** "Dr. Rohrer, thank you for your fine care. Don and Your office staff were excellent. I’m recovering well and look forward to much improved function." ***** "Many thanks to you Dr. Rohrer for all your efforts during my brain surgery. Along the way we were comforted by the time you spent explaining each option and each step. Of course your surgical skill and passion for our were integral. While we still have a ways to go, we wanted to express our appreciation for getting this far." ***** "Its hard to come up with words to actually thank you for taking a day off your vacation to help me! You are absolutely amazing and wonderful surgeon. Thank you!" ***** "Just wanted to say thank you for everything and thank you for getting rid of my twitch!" ***** "I deeply appreciate the time and care you gave to me. You not only answered all my questions, you went beyond by assisting me with my issues regarding my foot and leg pain. You alleviated some of my anxiety regarding healing process. I am overwhelmed with joy at the expertise and personal guidance given. The surgery has eliminated the horrible nerve pain and for that I am most thankful." ***** "Trust me I could go on and on, but I will simply write my sincere and immeasurable thanks for the work you did to reestablish the wayward bones in my spine. You made it possible for me to return to an upright and pain free existence. More than that, the surgery has realigned my thinking, what I imagined I would never do again, I now enthusiastically plan for. May all of your other patients be so blessed. Again, I can’t thank you enough for making a difference in my life." ***** "When I first called in, I was looking at a 5 week wait. After checking my MRI, your office called back after hours to let me know Dr. Rohrer would see me the next day. I had surgery 4 days later and my ruptured disk was repaired and my excruciating pain relieved. I will never forget the relief I felt because of the compassion of this amazing team. Thank you for giving me back my life again." ***** "Fantastic experience, and I have been highly recommending Dr. Rohrer to friends and colleagues." ***** "I never imagined that all the leg pain could be improved to such an amazing degree. I had been dealing with the pain for so many years, it still surprises me when I can do something with no pain. I am still working on getting stronger and building stamina. But I can do so many more activities. Thank you so much. This surgery has changed my life and the words Thank You seem so inadequate." ***** "I tell my students that there are 3 things to do before having a surgery: be sure you need it; get a surgeon you have 100% trust and faith in; when that surgeon is available, seize the opportunity. You were that surgeon! You did for me what you do best. I believe that and I feel that. I could tell that you surrounded yourself with a staff that won’t settle for less than their personal best."
Comprehensive Neurosurgical Consultants | Dr. Daniel Rohrer 9155 SW Barnes Road, Suite 210 | Portland, OR 97225 | Phone: 503-546-3503 | Fax: 503-546-3507